Payment Terms – WeGetJob

Terms of Payment

This is part of the terms of use on this link

The following terms (these “Payment Terms”) govern payments you make or receive through wegetjob.ng and our mobile apps (the “Site”).

Please read these Payment Terms carefully before making or receiving payments through the Site. By making or receiving payments through the Site, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Payment Terms. These Terms are supplemental to WeGetJob’s General Terms of Service (collectively, the “Terms of Service”).

1. Key Terms

Capitalized terms used but not defined herein shall have the respective meanings given to them in the Terms of Service.
Available Balance is the aggregated amount of your Revenue as a Seller and/or returned payments from canceled orders as a Buyer.
Payment Services Provider(s) are service providers that provide payment services to Buyers and Sellers in connection with the WeGetJob platform, including with respect to collection of funds from Buyers in connection with purchases, remittance and withdrawal of funds to Sellers, currency exchange services in connection with payments and withdrawals in local currencies, and the holding of funds in connection with WeGetJob Balances.
Revenue is the money that Sellers earn from completed orders and can either withdraw or use to purchase on WeGetJob, subject to these Terms.

2. Receiving Payments

2.1 General

Each Service you sell and successfully complete, accredits your account with revenue equal to 90% of the purchase amount.
WeGetJob accredits Sellers once an order is completed. See the “Orders” section in the Terms of Service for a definition of a completed order.
If an order is canceled (for any reason), the funds paid will be returned to the Buyer’s WeGetJob Available Balance.
Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction.
Sellers shall also pay 4% nonrefundable charges to WeGetJob upon any payment they make to a service provider to keep us in business and to be able to continue to provide our services. Once a connection has been established between a seller and buyer, we have provided a service in that wise, especially to the extent of the Buyer making payment to Seller. For the amount paid to our payment processor and for possible refund that we may handle for the Buyer, you agree by this term of use that we have earned the 4% nonrefundable service fee paid by the Buyer. Therefore, any possible refund from Seller to Buyer being handled by WeGetJob shall not include the 4%.
Appointment as Limited Payment Collection Agent: Seller hereby appoints WeGetJob as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Seller agrees that payment from Buyer to WeGetJob shall be considered the same as a made directly to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by WeGetJob (or its Payment Services Provider, as applicable), and WeGetJob (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Payment Terms. In the event that WeGetJob (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against WeGetJob and not the Buyer directly. Seller agrees that WeGetJob may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Buyers that WeGetJob may deem necessary or prudent.
WeGetJob partners with Payment Services Providers for purposes of collecting payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with WeGetJob Balances. All payments services in connection with the withdrawal of funds on the WeGetJob platform are performed by WeGetJob’s Payment Services Providers.

2.2 Withdrawing Revenues

To withdraw your revenue, you must have an account with at least one Nigerian bank account and provide the bank details on your WeGetJob user account. All funds eligible for Withdrawal will be held on your behalf at an account with WeGetJob’s Nigerian Bank account or Payment Services Provider, as applicable. All payment services, including withdrawal services, will be provided by WeGetJob (or via its Payment Services Provider, as applicable).
Revenues are only made available for withdrawal from the Payout Settings page (Settings > Bank Settings > Payout Settings) following a safety clearance period of 1 to 14 days after the order is marked as complete, depending on the value of money.
For security concerns, WeGetJob may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by other users, or associating multiple WeGetJob accounts to a single withdrawal provider.
Withdrawals can only be made in the amount available to you.
Withdrawal fees vary depending on the withdrawal method.
Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.
Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to WeGetJob’s approval.

2.3 Withdrawal Fees

Transfers of NGN 5,000 and below ₦20 per transfer
Purchasing Transfers between NGN 5,001 and NGN 50,000 ₦50 per transfer
Transfers between NGN 50,000 and 100,000 ₦100 per transfer
Transfers above NGN 100,000 ₦200 per transfer

3.1 General

Buyers pay WeGetJob to create an order from a Seller’s Service page or Custom (Quotation) Order, using the Buy Now button. WeGetJob partners with Payment Services Providers for purposes of collecting all payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with WeGetJob Balances. All payments services in connection with the collection of funds on the WeGetJob platform are performed by WeGetJob’s Payment Services Providers.
WeGetJob serves as Seller’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Buyer, and remitting those payments to Seller. Buyer’s payment obligation to Seller will be satisfied upon receipt of payment by WeGetJob (or its Payment Services Provider, as applicable), and WeGetJob (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Payment Terms. In the event that WeGetJob (via Payment Services Provider) does not remit any such amounts to Seller, the Seller will have recourse only against WeGetJob and not the Buyer directly.
Service fees are added at the time of purchase where you can review and accept the total amount requested to pay. These fees cover administrative fees at 4%.
Your existing WeGetJob Balance will be automatically applied to your next purchase.
You may not offer Sellers to pay, or make payment using any method other than through the WeGetJob website and mobile apps. In case you have been asked to use an alternative payment method, please report it immediately from your chat settings tab on the app or on the website.
You agree to receive invoices and/or payment receipts from WeGetJob in electronic form as PDF documents, by email or through the Site.
To protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities, payment information in connection with withdrawals is collected by either WeGetJob or WeGetJob’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for the purpose of processing withdrawal payments. WeGetJob is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider. Please see our Privacy Policy for more information.
By using any payment method and/or providing payment details for making purchases on WeGetJob, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on WeGetJob; and (d) such actions do not violate any applicable law.

3.2 Local Currencies

In some cases, you can pay on WeGetJob in several different currencies. For your convenience, prices will be rounded up to the closest number. At checkout, you will see the accurate amount to be paid. Unless stated otherwise, you will be charged in the currency displayed on the payment page. All currency exchange services in connection with payments in local currencies are performed by WeGetJob’s Payment Services Providers. In certain cases, however, when certain currencies are not supported by Payment Services Providers, you will be charged in NGN (₦) even if the price is displayed in another currency. In any event, the actual charged amount (in the actual payment currency) will be clearly disclosed to you before you complete the payment.
Note that all prices on WeGetJob are derived always from their original NGN (₦) price and, therefore, non-NGN (₦) currency prices may change daily in accordance with exchange rate fluctuations and may also include conversion fees.
If you paid for an Order in a currency other than NGN (₦) and your Order was later canceled for any reason, the amount returned to your WeGetJob Balance would be based on the exchange rate as of the date of cancellation. Therefore, the returned amount may vary from the paid amount in local currency terms, while always maintaining the same NGN (₦) value.
Your WeGetJob Balance is always valued in NGN (₦), even if it is displayed in a non-NGN (₦) currency. Therefore, should you choose to view your WeGetJob Balance in any currency other than NGN (₦), it may change daily in accordance with exchange rate fluctuations, while always maintaining the same NGN (₦) value. Users always have the option to view their WeGetJob Balance in NGN (₦) by changing their selected displayed currency.

4. Taxes

WeGetJob may be required by applicable laws to charge users with indirect taxes (such as Sales Tax, VAT or GST) or to withhold taxes. Any amount WeGetJob will be required to collect will be in addition to the purchase amount and any other fees payable by the Buyer, and any amount WeGetJob will be required to withhold will be deducted from the Seller’s revenue, as required by applicable laws.
Indirect taxes are in addition to the price shown on the site, and in any event, any such taxes will always be displayed to the Buyer before payment.
Users are responsible for paying any direct or indirect taxes, including any GST, VAT, or income tax, which may apply to them depending on residency, location or otherwise, under provisions of their jurisdiction.

5. Disputes and Cancellations

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Dispute functionality or if you encounter non-permitted usage on the Site, users can contact WeGetJob’s Customer Support department for assistance.

5.1 Basics

Order cancellations can be performed on WeGetJob, when eligible.
Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation of these Payment Terms. Doing so may get your account temporarily or permanently disabled. Note: Once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our engagement and conditional obligations towards the payment provider.
WeGetJob, through its Payment Services Provider, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.
All transfer and assignment of intellectual property to the Buyer shall be subject to full payment and the delivery may not be used if payment is canceled for any reason.
If an order is canceled (for any reason), the funds paid will be returned to the Buyer’s bank account upon request via the customer service.

5.2 Order Cancellations

WeGetJob encourages Buyers and Sellers to resolve service disputes mutually on chat and the Buyer should create a dispute to invite WeGetJob staff to resolve the matter and prevent cancellation.
Conditions for WeGetJob to honor canceled order and refund to Buyer will be assessed by WeGetJob based on a number of factors, including violations of our Terms of Service and/or our Community Standards, general misconduct, and improper usage of the WeGetJob delivery system. See below for Order specific eligibility.
Completed orders (or, where applicable, completed milestones) may be canceled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete. Please be advised that orders cannot be partially canceled (i.e. we can only cancel the entire order when it is justified).
In rare circumstances where we find it appropriate, our Customer Support team may cancel a completed order even after 14 days have passed from its completion. In such cases, the amounts paid for the canceled order will be returned to the Buyer’s WeGetJob Balance and will be deducted from the Seller’s WeGetJob Balance or, if there are no sufficient amounts in the Seller’s WeGetJob Balance, from future revenues of such Seller.
You must ensure to have discussed options for resolving any issue with the to address your concerns and desired resolution related to the service provided by their Seller prior to contacting Customer Support. Customer Support will not take any action against Orders where the applicable has failed to inform their Seller of issues related to the Seller’s service and will allow Sellers to provide a resolution first. This does not include non-permitted usage of WeGetJob.
Any non-permitted usage of WeGetJob encountered during an Order, after being reviewed by our Customer Support team, may result in the order being canceled. This includes, but not limited to; harassment, unlawful behavior, or other violations of WeGetJob’s Terms of Service.
WeGetJob will cancel orders based on, but not limited to, the following reasons:
- Active orders (after requirements were submitted to the Seller and before the Seller delivers on WeGetJob):
- The Seller is late and unresponsive for more than 24 hours while the order is marked as Late.
- Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
- Users supplied or included copyright/trademark infringing materials as part of their requirements or the Seller’s delivery.
- The user is no longer an active WeGetJob user due to Terms of Service violations or closure of their account.
- Delivered Orders (after the Seller clicks Deliver Now and before the order is marked as complete):
- The Seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service. Note: Multiple reported offenses will result in permanent suspension of your account.
- The Seller delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
- The Seller requests additional payments, on or off the WeGetJob platform, by withholding the final delivery of services directly related to the agreed requirements.
- The Seller is withholding the final delivery of services for improved ratings.
- Users who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
- Users who threaten to leave a damaging review to gain more services from the Seller not related to the agreed requirements.
- Completed Orders (after the order is marked as complete and before the 14-day limitation):
- Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
- Users who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use are found on the Seller’s Gig Page and cannot be retroactively included once the order is completed for over 14 days.
WeGetJob Customer Support will review cases of Order delivery manipulation that prevents users from fully utilizing our Resolution Center that enabled the order to be marked as complete.

5.3 Chargebacks

WeGetJob reviews cases of payment provider chargebacks and disputes on behalf of Sellers. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Seller’s favor. If the chargeback case allows, WeGetJob (or one of WeGetJob’s Payment Services Providers) will return parts or full revenue back to Sellers, otherwise the chargeback amount will be borne by the Seller.

5.4 Refunds

WeGetJob does not automatically refund payments made for canceled orders back to your payment provider. Funds from order cancellations are returned to the Buyer’s WeGetJob Balance and are available for future purchases on WeGetJob.
Refunds from Buyer’s WeGetJob Balance (i.e. refunds directly to your payment provider) can be requested from the billing page. Should you canceled order amount not be in the available balance, contact the help center for support. The refund will be based on your payment method(s), amount and currency. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund, which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.

6. Modifications

WeGetJob may make changes to these Payment Terms from time to time. When these changes are made, WeGetJob will make a new copy of the terms available on this page.
You understand and agree that if you use WeGetJob after the date on which the Payment Terms have changed, WeGetJob will treat your use as acceptance of the updated Payment Terms.

7.0 Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER WeGetJob NOR ANY PERSON ASSOCIATED WITH WeGetJob MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

7.1 Limitation on Liability

IN NO EVENT WILL WeGetJob, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF SELLER, WeGetJob AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF SELLER.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with WeGetJob, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.